FREQUENTLY ASKED QUESTIONS​

FAQs

Get answers to the most common questions about our properties.

What is your cancellation policy?

Full refunds are available up to 60 days before check-in. Receive 50% refunds up to 30 days before check-in.

What are the check-in and check-out times?

Check-in begins at 4 pm, while check-out is required by 10 am local time.

Are your properties pet-friendly?

Yes, our Destin, Blue Ridge, and Sedona properties welcome up to 2 well-behaved dogs under 75lbs. Please note, our Gatlinburg property does not permit pets.

Do the properties offer high-speed WiFi?

Absolutely, all our properties provide high-speed WiFi for your convenience.

When will I receive check-in instructions?

You’ll receive a booking confirmation email shortly after reserving your stay. Check-in instructions will be sent to you via email 48 hours prior to your arrival.

Are parties and events allowed at the properties?

No, parties and events are strictly prohibited at all our properties to ensure a peaceful and enjoyable stay for all guests.

Still have questions?

Still can’t find the answer you’re looking for? Reach out through our live chat for any other questions or concerns. Our friendly team is ready to assist you. Chat with us now for immediate help.

Real experiences from ACCOMMODAYS

Testimonials
what our GUests are saying

545

Reviews

3

Years Hosting

Logo

Sign up for a chance to win a FREE stay!